Privacy Policy

 

​Introduction

 

This Privacy Policy explains how your personal information is collected, used, and protected when you visit or make a purchase from this website.

The data controller is:

Stephen Whatcott

Based in the United Kingdom

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What Information I Collect

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When you place an order, contact me, or browse this website, I may collect the following information:

• Your name

• Email address

• Billing and shipping address

• Payment details (processed securely by third-party payment providers)

• Order and transaction information

• Technical data such as IP address, browser type, and cookies

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How Your Information Is Used

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Your information is used to:

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• Process and fulfil orders

• Communicate with you about your purchase

• Provide customer support

• Maintain business records for accounting and legal purposes

• Improve the website and user experience

 

Payments

 

Payments made through this website are processed securely by third-party payment providers (such as Wix Payments, PayPal, or Stripe). I do not store or have access to your full payment card details.

 

Sharing Your Information

 

Your personal data is only shared when necessary, for example with:

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• Payment processors

• Shipping and courier companies

• Website and hosting providers (Wix)

 

Your data is never sold to third parties.

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International Customers

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If you are located outside the UK, your information may be transferred and processed outside your country of residence in order to fulfil your order. Appropriate safeguards are in place through trusted service providers.

 

Data Retention

 

Your information is kept only for as long as necessary to fulfil orders, comply with legal and accounting requirements, and resolve any disputes.

 

Your Rights

 

Under UK GDPR, you have the right to:

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• Access your personal data

• Request correction or deletion of your data

• Object to or restrict certain processing

• Withdraw consent where applicable

 

To exercise any of these rights, please contact me using the details below.

 

Cookies

 

This website uses cookies and similar technologies to ensure it functions correctly and to improve user experience. You can manage cookie preferences through your browser settings.

 

Contact

 

If you have any questions about this Privacy Policy or how your data is handled, please contact: info@stephenwhatcott.com